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Shipping policy

Shipping within the United States –  Lost Luggage offers 6 convenient domestic shipping options through UPS. Please note that all times are based on UPS statements and are in no way guaranteed by Lost Luggage. For detailed information about UPS service options, please visit the UPS website.

  • UPS Ground; 1-5 Business Days. Delivery usually based on distance to destination

  • UPS 3 Day Select; 3 Business Days. Delivery by end of day

  • UPS 2nd Day Air; 2 Business Days. Delivery typically by end of day

  • UPS Next Day Air Saver; Next Business Day. Delivery typically by 3:00 p.m.

  • UPS Next Day Air; Next Business Day. Delivery typically by 10:30 a.m.

  • UPS Next Day Air Early A.M.; Next Business Day. Delivery as early as 8:00 a.m. based on location. See which Early A.M. delivery times are available in your area.

Shipping outside of the United States – Lost Luggage offers 4 convenient international shipping options. Please note that all times are based on USPS statements and are in no way guaranteed by Lost Luggage. For detailed information about USPS service options, please visit the USPS website.

  • USPS Priority Mail Express International; 3-5 Days depending on location.

  • USPS Priority Mail International; 6-10 Days depending on location.

Signature is required for delivery – Most of our shipments contain very valuable products. If you will not be at the shipping address to accept delivery of your product, consider shipping the item to an address where someone you trust will be available to sign for your package. Please note that we are not able to adjust the shipping address once a package has left Lost Luggage’s warehouse. Title and risk of loss to all products will pass to you upon our tender of products to a common carrier.

Undeliverable Packages – Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, please contact us to make arrangements for reshipment.

Failed Delivery Attempts – Most of our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to us.

All sales are subject to our Standard Terms and Conditions.